Complete Contact Center ServicesYour business interacts with customers across several communication channels-including phone, chat, email and social media. We have experience using them all to express your brand personality.Read More
Inbound ServicesWe at Tecwhiz, take care of all your needs through our versatile brand care specialists who are experienced in different domains.Read More
Outbound ServicesFor lead generation, prospect qualification and more, our Brand Care Specialists have the communication skills to make your program a success. Read More
E-commerce Customer ServicesWe do more than customer service. We deliver outstanding customer experiences that reinforceand differentiateyour brand in the mind of your customer.Read More
Social Media Monitoring90% of customers find the features of social customer service extremely useful. Be there for them where they feel most at home with managed social media response.Read More
Interactive Voice ResponseThe difference between an IVR experience that proceeds easily through the process of reaching a caller's objective is not technology but design.Read More
Business Process OutsourcingBehind the scenes, Global Response provides services that are hardly talked about, but are integral to the operation of a business. Read More
Website DesigningOur web design process ensures you are getting the best possible design! We have developed an in-depth web design questionnaire to help gather your inspiration, so our design team can help create your vision. We offer unlimited revisions of the mock up design to ensure you are ecstatic about your new website!Read More
Software DevelopmentCustom business software development is designed to meet the individual need of your company. As an IT consultant I analyse the specific requirements of your application to determine the best technology to use for your software solution.Read More
SEO & SEMSearch engine optimization (organic SEO) is the process of taking one’s website and making it more visible in the organic search engine results with the purpose of generating a return on investment for your business.Read More
Cloud Computing
Discover why smart companies choose SaaS
If you have never before experienced a Software-as-a-Service (SaaS) solution like Tecwhiz, attend our upcoming webinar to discover how SaaS and cloud computing are revolutionizing enterprise applications.
Leading analyst R "Ray" Wang (Altimeter Group) will join Peter Bergmann and Holly Liakakos, our resident Tecwhiz IT and HR experts, to discuss Tecwhiz innovation and the benefits of SaaS.
"SaaS and Cloud Computing" Highlights:
Our experts define Software-as-a-Service (SaaS) and explain the advantages of cloud computing.
Learn how SaaS solutions like Tecwhiz can fit your organization.
Uncover how users have unprecedented visibility into their data and actions through reports, analytics, and audits-all powered by Tecwhiz’s new architectural foundation.
See how Tecwhiz's contemporary technology enables rapid change across the enterprise through configurable business processes.
Learn how Tecwhiz is helping businesses shoulder the heavy burden of systems integration with easy-to-use tools that help solve common integration use-cases.
Attend our SaaS and Cloud Computing 101 webinar to learn why leading companies like Chiquita, Flextronics, and Commerce Bank have chosen Tecwhiz as their global HR system-of-record.
Cloud Computing
Cloud computing is an important, high-profile initiative for many enterprises today. However, current approaches to implement ITIL cloud computing often result in slow responsiveness to cloud provisioning needs and wasted resources. On one hand, IT cannot provision clouds quickly, slowing down business innovation. Internal customers know that the cloud is on-demand, elastic, and agile, so they expect their cloud provisioning requests to be fulfilled in a timely fashion, not over the course of days or weeks. On the other hand, after IT provisions the requested clouds, they are often unmanaged, resulting in wasteful virtual machine (VM) sprawl. Cloud deployment can leave virtual resources under-utilized and end users unaccountable for their requested virtual assets. IT also has to take into consideration the high-profile nature of cloud computing within the enterprise and the need to demonstrate value quickly. Cloud computing is an important, high-profile initiative for many enterprises today. However, current approaches to implement ITIL cloud computing often result in slow responsiveness to cloud provisioning needs and wasted resources. On one hand, IT cannot provision clouds quickly, slowing down business innovation. Internal customers know that the cloud is on-demand, elastic, and agile, so they expect their cloud provisioning requests to be fulfilled in a timely fashion, not over the course of days or weeks. On the other hand, after IT provisions the requested clouds, they are often unmanaged, resulting in wasteful virtual machine (VM) sprawl. Cloud deployment can leave virtual resources under-utilized and end users unaccountable for their requested virtual assets. IT also has to take into consideration the high-profile nature of cloud computing within the enterprise and the need to demonstrate value quickly.
The Tecwhiz Cloud Provisioning application empowers IT with automation and self-service to provision public or private clouds in minutes and to optimize their usage through the entire cloud lifecycle. Working alongside existing cloud management technologies, Tecwhiz Cloud Provisioning discovers Amazon EC2 and VMware vSphere virtual assets and offers them to end users through an intuitive service catalog, creating a single consolidated place to order everything from office services to software, hardware, and virtual assets. Virtual assets are delivered and managed from creation to retirement with extensible leasing and built-in integration with change management processes. Through self-service from a familiar service catalog user interface and policy-based automation, Tecwhiz Cloud Provisioning extends the interconnected processes and single system of record in the Tecwhiz enterprise IT cloud to public and private cloud computing. As a result, IT can quickly provision public and private clouds in a manageable fashion, increase enterprise innovation and agility, increase end user satisfaction and productivity, and increase its own value to the enterprise.
