Complete Contact Center Services

Your business interacts with customers across several communication channels-including phone, chat, email and social media. We have experience using them all to express your brand personality.Read More

Inbound Services

We at Tecwhiz, take care of all your needs through our versatile brand care specialists who are experienced in different domains.Read More

Outbound Services

For lead generation, prospect qualification and more, our Brand Care Specialists have the communication skills to make your program a success. Read More

E-commerce Customer Services

We do more than customer service. We deliver outstanding customer experiences that reinforceand differentiateyour brand in the mind of your customer.Read More

Social Media Monitoring

90% of customers find the features of social customer service extremely useful. Be there for them where they feel most at home with managed social media response.Read More

Interactive Voice Response

The difference between an IVR experience that proceeds easily through the process of reaching a caller's objective is not technology but design.Read More

Business Process Outsourcing

Behind the scenes, Tecwhiz provides services that are hardly talked about, but are integral to the operation of a business. Read More

Website Designing

Our web design process ensures you are getting the best possible design! We have developed an in-depth web design questionnaire to help gather your inspiration, so our design team can help create your vision. We offer unlimited revisions of the mock up design to ensure you are ecstatic about your new website!Read More

Software Development

Custom business software development is designed to meet the individual need of your company. As an IT consultant I analyse the specific requirements of your application to determine the best technology to use for your software solution.Read More

SEO & SEM

Search engine optimization (organic SEO) is the process of taking one’s website and making it more visible in the organic search engine results with the purpose of generating a return on investment for your business.Read More

Business Process Outsourcing

Business process outsourcing. Keeping your data organized.

Brand Care extends beyond the services that take place with the customer.

Behind the scenes, Tecwhiz provides services that are hardly talked about, but are integral to the operation of a business. Efficient and effective data and document processing makes certain that all of the customer data that goes into the making of a great customer experience is entered accurately, and that the resulting information is routed promptly and stored securely.

From elementary to mission critical

Tecwhiz has an enviable record of speed and accuracy which satisfies even the most demanding criteria. Our exceptionally low attrition rate testifies to the dedication of these professionals. These services also function as valuable brand management tools, enabling our to analyze customer service levels and protect brand reputation.

Warranty Management

Coupon Program Management

Data Analysis and Data Scanning

Data Entry and Data Storage

Document Routing

Customer Surveys

Database Updating

Transcriptions