Complete Contact Center ServicesYour business interacts with customers across several communication channels-including phone, chat, email and social media. We have experience using them all to express your brand personality.Read More
Inbound ServicesWe at Tecwhiz, take care of all your needs through our versatile brand care specialists who are experienced in different domains.Read More
Outbound ServicesFor lead generation, prospect qualification and more, our Brand Care Specialists have the communication skills to make your program a success. Read More
E-commerce Customer ServicesWe do more than customer service. We deliver outstanding customer experiences that reinforceand differentiateyour brand in the mind of your customer.Read More
Social Media Monitoring90% of customers find the features of social customer service extremely useful. Be there for them where they feel most at home with managed social media response.Read More
Interactive Voice ResponseThe difference between an IVR experience that proceeds easily through the process of reaching a caller's objective is not technology but design.Read More
Business Process OutsourcingBehind the scenes, Global Response provides services that are hardly talked about, but are integral to the operation of a business. Read More
Website DesigningOur web design process ensures you are getting the best possible design! We have developed an in-depth web design questionnaire to help gather your inspiration, so our design team can help create your vision. We offer unlimited revisions of the mock up design to ensure you are ecstatic about your new website!Read More
Software DevelopmentCustom business software development is designed to meet the individual need of your company. As an IT consultant I analyse the specific requirements of your application to determine the best technology to use for your software solution.Read More
SEO & SEMSearch engine optimization (organic SEO) is the process of taking one’s website and making it more visible in the organic search engine results with the purpose of generating a return on investment for your business.Read More
Inbound Services
We at Tecwhiz, take care of all your needs through our versatile brand care specialists who are experienced in different domains.
Your 800 number. Your chat support button. Your email and social media interactions. All critical touchpoints where your customer experiences your brand.
Your website, catalog, and marketing campaigns sell your products and services while establishing and promoting your brand personality. When consumers respond, they expect to speak to a representative of your company and have an experience that reinforces that brand personality. At Tecwhiz, that's exactly the experience our Brand Care Specialists deliver.
Whatever industry you're in-luxury brands, automotive, multi-channel retailing, health insurance-we offer the full range of inbound services that help you increase sales, retain customers, and create brand loyalty. We convey your brand personality consistently and deliver on your brand promise in every interaction with your customers.
Tecwhiz has the infrastructure, technology and expertise to help its clients establish benchmarks in customer contact services. It has the capability to manage complex customer acquisition as well as customer service programs which include the following:
| Up-selling and cross selling | Skip Tracing |
| Lead Generation | Data Verification |
| Debt recovery and Collections | Credit Repair Campaigns |
| Customer Service | Addressing customer queries |
| Welcome Calls | Order Taking |
| Retention Programs | Technical Support Campaigns |
| Surveys | Bill Payment Reminders |
| Email Management | SMS Campaigns |
