Complete Contact Center Services

Your business interacts with customers across several communication channels-including phone, chat, email and social media. We have experience using them all to express your brand personality.Read More

Inbound Services

We at Tecwhiz, take care of all your needs through our versatile brand care specialists who are experienced in different domains.Read More

Outbound Services

For lead generation, prospect qualification and more, our Brand Care Specialists have the communication skills to make your program a success. Read More

E-commerce Customer Services

We do more than customer service. We deliver outstanding customer experiences that reinforceand differentiateyour brand in the mind of your customer.Read More

Social Media Monitoring

90% of customers find the features of social customer service extremely useful. Be there for them where they feel most at home with managed social media response.Read More

Interactive Voice Response

The difference between an IVR experience that proceeds easily through the process of reaching a caller's objective is not technology but design.Read More

Business Process Outsourcing

Behind the scenes, Global Response provides services that are hardly talked about, but are integral to the operation of a business. Read More

Website Designing

Our web design process ensures you are getting the best possible design! We have developed an in-depth web design questionnaire to help gather your inspiration, so our design team can help create your vision. We offer unlimited revisions of the mock up design to ensure you are ecstatic about your new website!Read More

Software Development

Custom business software development is designed to meet the individual need of your company. As an IT consultant I analyse the specific requirements of your application to determine the best technology to use for your software solution.Read More

SEO & SEM

Search engine optimization (organic SEO) is the process of taking one’s website and making it more visible in the organic search engine results with the purpose of generating a return on investment for your business.Read More

Medical Transcription Services

Tecwhiz provides transcription and information management services to hospitals, integrated health care facility networks, medical clinics and physicians as per AAMT guidelines with complete customer satisfaction, high accuracy and fastest turnaround. We utilize state-of-the-art infra- structure, dictation platform, well-qualified and experienced transcriptionists, and high-end software technologies to provide end-to-end solutions for transcription requirements.

Medical Transcription Services

Our Medical Transcriptionists are specialized in transcribing reports like:

Initial Evaluation and Management
Independent Medical Evaluation
History and Physical Examination Reports
Consultation
Operative Notes
Progress Notes
SOAP Notes
Discharge Summary
Pathology Report
Radiology Report
Autopsy Report
Psychological Report
Labor and Delivery Notes
Emergency Room Notes

Our Medical Transcription Process

Our unique 4-stage process plan to ensure your outsourcing success -

Our Medical transcription process encompasses capturing doctor's dictation using a toll free dial in server. The doctors will be provided with toll free number for dictation. The doctors record their dictation; once the dictation is completed, it will be converted in a WAV file format and will be available directly in our secure FTP server.

Our Transcriptionists are well-trained, proficient and knowledgeable with American Association of Medical Transcription (AAMT) guidelines and Medical Terminology listen to the voice recordings of the doctors or other health care professionals and transcribes the voice files to text files and subsequently checking spelling and grammar errors.

The completed transcripts undergoes 2 levels of Quality Control Audits - check for spelling and grammatical errors, review each report checking for context errors and ensure client specifications.

The transcripts can be delivered in any word processing format either through email or directly upload it in our server so that you staff can download it. This is performed by 128 SSL bit encryption for complete patient & provider confidentiality..

Data Information Security

With Tecwhiz state-of-the-art digital dictation service, toll-free number and the personal account number and password, no set-up or special equipment is needed. Our Internet System includes series of security measures to ensure secured privacy including -

Secured 128-bit encryption, unique login ID, and user defined access parameters.
System runs on a secure server, which encrypts all data communication between your computer and our server.

Tecwhiz security levels meet all the HIPAA regulations which are related to Electronic Transmission of Patient Information. Authentication and encryption is applied to all data transfers in order to meet the terms of HIPAA security standards.